Product Manager
Building digital experiences with modern technologies. Focused on creating elegant solutions to complex problems.
25+ Years Experience
Specialized in Telco, SaaS, EdTech, and IT Consultancy with expertise in product management, data-driven decision-making, and leading cross-functional teams from discovery to deployment.
Projects
TechNova University AI Chat Assistant
A sophisticated RAG (Retrieval Augmented Generation) chatbot built with Python and Ollama. Features document processing, vector embeddings, and intelligent question-answering capabilities for university-related queries.
Python Multi-Axis Learning Platform
An educational Python project focused on multi-dimensional learning concepts. Implements various algorithms and visualization techniques for understanding complex mathematical and data science principles across multiple axes.
Tech Stack
Projects
Project Management Tools
Methodologies and Frameworks
Industries
Other Skills
Agnostic Tools
Work Experience
Senior Project Manager
Consumer business - online review community
Managed new and ongoing projects for Support/Help Center operations, including Zendesk to Salesforce Service Cloud migration and Knowledge Base creation for AI solutions. Led cross-functional teams using Agile methodologies (Kanban for operations, Scrum for migrations), while implementing change management processes and creating team OKRs aligned with organizational objectives.
Product Manager
E-Learning solutions for professionals
Managed product lifecycle including project scoping, stakeholder interviews, backlog management, and user testing. Led procurement of GDPR-compliant solutions for SSO, hosting, analytics, and data protection. Utilized Agile methodologies (Shape-up and Kanban) while facilitating continuous improvement processes and producing strategic reports.
Product and Partnership Manager
NGO Web Dev Bootcamp
Led product development for learning platforms and partnerships while serving as Product Owner for student Final Projects and internal tools. Developed curriculum and documentation for mentors and students, managed cross-functional teams including mentors, students, and alumni. Coordinated networking events and tech content delivery to create hiring opportunities, while defining and managing OKRs aligned with organizational vision and strategy.
Education & Certifications
Education
2015 → 2016
Top-up Bachelor's Degree in Software Development
Copenhagen Business Academy, Denmark
2007 → 2010
Bachelor Degree in Business Management – Level 6
Universidade Autónoma de Lisboa – Luís de Camões (Higher Education Institution)
Certifications
Certified Scrum Master
Scrum Alliance, 2011
Querying Microsoft SQL Server 2012 Certification Exam 70 461
Rumos S.A. Microsoft Gold certified Partner for Learning Solutions, 2014